Effective date: November 10, 2026
Vickers Heating & Air Conditioning, Inc. (“Vickers,” “we,” “us”) respects your privacy. This policy explains what information we collect through vickersheatingair.com, how we use it, and the choices you have.
Information we collect
Information you give us. When you request an estimate, contact us, or book service, our forms ask for your name, phone number, email address, how you heard about us, and a message describing your heating or cooling needs. If you call or email us, we receive the information you choose to share.
Information collected automatically. Like most websites, our site and the services it uses receive basic technical information such as your IP address, browser type, device type, and pages visited. Some of this is stored in cookies. See our Cookie Policy for details.
How we use your information
- To respond to your estimate request or message and schedule service
- To provide, follow up on, and support the heating and air conditioning work we perform
- To keep our website secure and protect our forms from spam and abuse
- To improve our website and services
- To meet legal, tax, and recordkeeping obligations
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with service providers that help us run our website and business, such as:
- Website hosting and security (including Cloudflare bot protection)
- Google reCAPTCHA, which helps block spam form submissions. Its use is subject to the Google Privacy Policy and Terms of Service.
- Email delivery services that send your form submission to our office
- Review and trust badges (Google reviews display and the TrustedSite security badge)
- Third parties you choose to work with, such as a financing company if you apply for financing. Their own privacy policies apply.
We may also disclose information if required by law, to protect our rights or safety, or as part of a sale or transfer of our business.
Third-party links and content
Our site links to and displays content from other services, such as Facebook, Instagram, Google, and YouTube. Those services have their own privacy practices, and we are not responsible for them.
How long we keep information
We keep personal information only as long as needed for the purposes described in this policy, including serving you, honoring warranties, and meeting legal, tax, and recordkeeping requirements.
Security
We use reasonable safeguards to protect your information, including an encrypted (HTTPS) connection for our website forms. No method of transmission or storage is completely secure.
Your choices
- You may ask us to access, correct, or delete the personal information we hold about you by contacting us below.
- You can manage non-essential cookies at any time with the cookie settings button on our site.
- If we send you marketing emails or text messages, you can opt out at any time by following the instructions in the message or by contacting us.
Children’s privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Vickers Heating & Air Conditioning, Inc.
1198 Green St SW, Conyers, GA 30012
Phone: (770) 483-9272
Email: info@vickersheatingair.com